Return and Refund Policy
Effective Date: January 01, 2025
Thank you for shopping with iodera. We value your business and strive to provide quality products and services. Please read our Return and Refund Policy carefully before making a purchase.
No Returns or Exchanges
All sales made through IODERA are final. We do not accept returns or exchanges of any products under any circumstances. This policy applies to all products, including but not limited to:
- iodera Lugol’s Iodine Solution 1 fl oz
- iodera Lugol’s Iodine Solution 2 fl oz
Defective or Damaged Products
In the event that you receive a defective or damaged product, please contact our customer service team within 7 days of receipt at sales@iodera.com with your order number and details of the issue. We will assess the situation and, if applicable, provide a replacement or refund in accordance with applicable laws.
Consumer Rights
This Return and Refund Policy does not limit any rights you may have under applicable consumer protection laws. For more information on your rights, please refer to the Federal Trade Commission’s guidelines on consumer protection.
Contact Us
If you have any questions or concerns about our Return and Refund Policy, please contact us at:
- Email: sales@iodera.com
- Cantact us
By completing a purchase with IODERA, you acknowledge that you have read, understood, and agreed to this policy.